Customer care

Quality and efficiency are indisputable requirements for us and for our customers. For this reason, Customer Service is much more than just assistance, it is an integral part of the Leas Method.

Quality and efficiency are indisputable requirements for us and for our customers. For this reason, Customer Service is much more than just assistance, it is an integral part of the Leas Method.

We assure customers a 360° availability, from the management of our spare parts an wear elements warehouse, to remote or on-site assistance, updating programs, modernizing machines and complete systems.

At the service of the manufacturing industry: our service team guarantees continuous support for the maintenance of production standards and the modernization of the plants.

Components and spare parts

We can supply all spare parts and wear elements with many pieces in stock. In case of need, we can replace and rebuild the mechanical parts that may gradually become necessary, to optimize plant performance and ensure continuous production activities.

After sales assistance

Our Help desk is always at your disposal to remotely check plants operation and to help you quickly resolve any problems. We also provide all the necessary training and refresher courses to your operators.

Modernization

Thanks to the possibility to improve the automation level and to update machines to the latest technological levels, customers obtain better performance and greater productivity. Furthermore, with the servicing and modernization plan, they can safeguard the value of their investment over the time by increasing productivity and prolonging the service life of the plants.